2021.11.10 12:32Nation

影響延べ1290万人超 先月の大規模障害、ドコモが報告書―井伊社長ら報酬一部返上

 NTTドコモは10日、先月14日に起きた大規模な通信障害について、電気通信事業法上の「重大な事故」に当たるとして総務省に報告書を提出した。障害の影響を受けた回線数は約100万人と報告。その前後にも通信がしにくい状況が発生し、通話で約460万人、データ通信で830万人以上に支障が出た。影響は延べ人数で1290万人を超える。同省は報告書を精査した上で行政処分を検討する。
 事故を受け、井伊基之社長ら8人が役員報酬を自主返上する。井伊社長は20%を1カ月返上する。小林宏常務執行役員は10日、オンラインで記者会見し「改めておわびする」と陳謝した。
 ドコモは当初、約200万人が全く通信ができなくなったと説明していたが、約100万人に修正。その一方で、つながりにくい影響を受けた人数の推計値を新たに示した。(2021/11/10-12:32)

2021.11.10 12:32Nation

Over 12.9 M. Users Hit by NTT Docomo's Oct. Service Disruption


Major Japanese mobile phone carrier NTT Docomo Inc.'s nationwide service disruption last month hit a total of over 12.9 million users, the company said in a report submitted to the communications ministry Wednesday.
   NTT Docomo said that the incident disrupted the lines of approximately one million people. As bad connections occurred as well before and after the peak of the service disruption, phone calls and data communications were affected for a total of about 4.6 million users and more than 8.3 million users, respectively.
   The ministry, which believes the large-scale service disruption amounted to a "serious incident" under the telecommunications business law, plans to decide administrative punishment on the unit of Nippon Telegraph and Telephone Corp. after carefully examining the report.
   Eight NTT Docomo executives will voluntarily return part of their remuneration. President Motoyuki Ii will pay back 20 pct of his pay for a month. "We once again apologize" for the trouble, Senior Vice President Hiroshi Kobayashi told an online press conference.
   NTT Docomo initially said roughly two million subscribers were totally unable to use its services during the disruption. In the report, the company revised the number to about one million and newly showed the estimated numbers of people who had bad connections.

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