2020.01.29 23:55Nation

かんぽ不適切販売、6万人追加調査へ 日本郵政

 の不適切販売問題で、多数の契約を結ばされて高額な保険料を支払うなど不利益を受けた疑いのある顧客が新たに6万人いることが29日、分かった。日本郵政グループは、昨年8月から乗り換え契約時に保険料を二重徴収したケースなど18万3000件(顧客数15万6000人)を調査してきたが、今回の6万人についても追加で具体的に調べる。追加調査対象の契約は20万件前後に上る可能性がある。(2020/01/29-23:55)

2020.01.29 23:55Nation

Japan Post Insurance Problems May Have Hit 60,000 More Customers


Improper sales practices for Japan Post Insurance Co. products may have caused about 60,000 more customers to suffer disadvantage, it was learned Wednesday.
   The Japan Post Holdings Co. group started last August to investigate 183,000 Kampo brand insurance contracts involving 156,000 customers that were possibly affected by questionable sales practices, such as having policyholders make double payments of premiums when switching from one contract to another.
   The group will additionally look at the new suspected cases, informed sources said. The number of contracts subject to the additional probe may reach around 200,000, according to the sources.
   The group is set to submit business improvement plans related to the sales irregularities to the Financial Services Agency and the internal affairs ministry on Friday. At a press conference later in the day, Japan Post Holdings President Hiroya Masuda is expected to give an explanation about details of the additional investigation, the sources said.
   The additional survey will cover cases such as those in which policyholders had to pay massive sums of premiums as a result of being forced to sign multiple insurance contracts, according to the sources.

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