駅員に小型カメラ装着検討　トラブル対応迅速化で―ＪＲ東

　ＪＲ東日本が制服の上に装着する「ウエアラブルカメラ」を駅員に配備する方向で検討していることが２５日、分かった。利用客とのトラブル対応を迅速化するのが狙い。４月にも導入する予定で、プライバシー保護との両立を検討する。
　同社は２０２０年、警備員にウエアラブルカメラを配備し、新幹線の車内を巡回する実証実験を実施した。離れた場所でライブ映像を見ることができ、車内で異常が起きた場合の後方支援に役立つことを確認。２１年の東京五輪・パラリンピック期間中、実際に運用したという。（2022/01/25-10:53）

East Japan Railway Co. , or JR East, is considering providing station staff employees with wearable cameras as early as from April to help them deal with problems with customers quickly, it was learned Tuesday.
   The company conducted a test in 2020 in which security personnel with wearable cameras patrolled on Shinkansen bullet trains. With live images captured by the cameras viewed from a remote location, JR East concluded that the use of such cameras would be helpful in responding to unexpected events on trains while they are traveling.
   Wearable cameras were used on trains during last year's Tokyo Summer Olympics and Paralympics, according to the company.
   In fiscal 2020, which ended in March 2021, there were 439 cases of customers using violence against workers of railway companies across the country, according to the transport ministry.
   The figure was down by 172 from fiscal 2019. But an official of the ministry said that the fiscal 2020 tally was "still high when the fact that the number of train users fell in the year due to the novel coronavirus crisis is taken into account."