金融庁、三井住友銀に報告命令 連休中のシステム障害
三井住友銀行の現金自動預払機(ATM)で大型連休中に起きたシステム障害を受け、金融庁が同行と親会社の三井住友フィナンシャルグループに銀行法に基づく報告命令を出したことが9日、分かった。障害発生の原因と顧客への対応状況を報告するよう求め、再発防止を促す。(2022/05/09-23:25)
Sumitomo Mitsui Banking Ordered to Report on System Glitch
Japan's Financial Services Agency has ordered Sumitomo Mitsui Banking Corp. and its parent, Sumitomo Mitsui Financial Group Inc. , to report on a system failure that disrupted automated teller machine services during the Golden Week holiday period, according to informed sources.
Under the banking law, the agency ordered the bank and its parent to report on the cause of the glitch and how they dealt with affected customers, urging them to take preventive measures, the sources said Monday.
On the evening of April 30, connections between Sumitomo Mitsui's core banking system and ATMs became unstable. The problem made it difficult to execute transactions through Sumitomo Mitsui's ATMs using other banks' cash cards. Customers trying to make deposits for cashless settlement services were also affected.
As the trouble had a widespread influence on customers, the agency judged that it would be necessary to check on what happened by having the bank and its parent submit reports.
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