昨年のＳＮＳ相談、最多８万件　推計被害８．８兆円―消費者白書

　政府は１４日、２０２４年版「消費者白書」を閣議決定した。昨年寄せられたＳＮＳに関する消費者からの相談件数は８万４０４件で、過去最多となった。特に５０代以上の相談が大きく増えた。
　ＳＮＳ関連の相談が年代別で最も多かったのは５０代で、約１万８５００件。相談には、ＳＮＳの広告から注文したブランド品が偽物だった事例や、ＳＮＳで誘われてＦＸ投資をしたものの、お金を引き出せないなどの事例があった。
　また、相談やアンケートから全国で起きていると推計した昨年の消費者トラブルの被害総額は、前年比約２兆３０００億円増の約８兆８０００億円で、過去最高になった。１件当たりの被害額が大きくなったことが原因としている。（2024/06/14-09:32）

Consumers in Japan sought advice on social media-related problems in 80,404 cases in 2023, a record high, an annual government report showed Friday.
   Consumers in their 50s or older were particularly prone to troubles on social media, such as fake brand goods sales and fictitious currency investment deals, seeking advice from authorities in some 18,500 cases, according to the 2024 consumer affairs white paper, adopted at a cabinet meeting the same day.
   In 2023, the total number of consumer consultation cases stood at about 910,000 and consumer damage from problematic transactions amounted to a record 8.8 trillion yen, up 2.3 trillion yen from the previous year.
   The annual paper also showed that 16,298 consumer accidents were reported to the Consumer Affairs Agency in fiscal 2023 through March this year. Among them, serious accidents increased 23 pct from the year before to 1,658, of which fires, notably those from cars, home appliances and lithium ion batteries, accounted for some 80 pct.
   "If you get involved in trouble, do not hesitate to seek advice from and make use of the agency and the National Consumer Affairs Center of Japan, as well as local consumer affairs centers across the country," an agency official said.