2021.11.26 18:31Nation

ドコモに行政指導 大規模通信障害で総務省

 総務省は26日、10月に大規模な通信障害を起こしたNTTドコモに行政指導を行った。電気通信事業法の「重大な事故」に当たると認め、厳重注意。再発防止に向け、障害要因になり得る工事の事前準備徹底や障害に関する周知方法の改善などを要請した。12月27日までに対応状況を報告するよう求めた。
 ドコモの井伊基之社長は指導の文書を受け取った後、報道陣に対し「不十分だった点をしっかり改善するプランを作って報告する」と述べた。(2021/11/26-18:31)

2021.11.26 18:31Nation

Japan Govt Issues Administrative Guidance to NTT Docomo


Japan's communications ministry issued on Friday an administrative guidance to mobile phone carrier NTT Docomo Inc. over its nationwide service disruption in October.
   The ministry urged NTT Docomo to take thorough preventive measures, recognizing that the disruption was a "serious incident" under the telecommunications business law.
   It also called for improvements in the ways it provides related information to users, as well as the sharing of lessons from the incident with industry peers.
   The nationwide disruption occurred on the evening of Oct. 14, leaving some one million people temporarily unable to make phone calls or access NTT Docomo's networks.
   The incident affected more than 12.9 million people overall, including users who had difficulty connecting to the company's networks. The mobile carrier took 29 hours to fully restore connections.

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